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Service & Support

Technical Support

Ash & Lacy offer an unrivalled technical support package, which is available from the design stage right through to the completion of the project. Using the latest 3D modeling, design and calculation technology, the free advisory service includes the following:

  • Bespoke design solutions
  • Interface detailing
  • CAD design service & 3D modeling
  • Structural design/wind uplift requirements
  • Acoustic requirements
  • Load carrying capacities
  • Building Regulations / Technical Standards compliance advice
  • Best practice advice
  • Fixing and general application advice
  • Site surveys and pull-out testing
  • Estimates / budget quotations

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    Customer Service

    Ash & Lacy pride themselves on providing the highest levels of customer service, which is designed to be responsive and understanding of customer needs. With relationship building and the forming of supportive partnerships as key objectives, this accessible and approachable service is constantly monitored to facilitate ongoing improvement.