Service & Support

Technical Support

Ash & Lacy offer an unrivalled technical support package, which is available from the design stage right through to the completion of the project. Using the latest 3D modeling, design and calculation technology, the free advisory service includes the following:

  • Bespoke design solutions
  • Interface detailing
  • CAD design service & 3D modeling
  • Structural design/wind uplift requirements
  • Acoustic requirements
  • Load carrying capacities
  • Building Regulations / Technical Standards compliance advice
  • Best practice advice
  • Fixing and general application advice
  • Site surveys and pull-out testing
  • Estimates / budget quotations

Customer Service

Ash & Lacy pride themselves on providing the highest levels of customer service, which is designed to be responsive and understanding of customer needs. With relationship building and the forming of supportive partnerships as key objectives, this accessible and approachable service is constantly monitored to facilitate ongoing improvement.

Contact Support

Contact technical support by filling in a form:

Alternatively, contact technical support by phone

0121 525 1444

…or by email

Forms

Click on the links to download and print the following: –

Credit Account Application Form
Terms & Conditions

Please note that the Credit Account Application Form is an interactive form. The interactive facility can be enabled by downloading the form and opening it in pdf reading software such as Abobe Reader.

Please e-mail completed forms to creditcontrol@ashandlacy.com or fax to
0121 524 8409